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  •  Dear Toby, Max and the rest of the tlc team. A huge thank you for selling my apartment! You have been a pleasure to deal with and we have appreciated your honesty. Hope the new owners enjoy the flat. Best, C.

  • Thank you so much for your help on this. Both you, Jamie and Amy were a pleasure to deal with and extraordinarily helpful (not something I can say too often with agents!). I hope to work with you again in the future. - CA

  • A little note for the lettings team, thanks for finding suitable tenants for my property so quickly. It is very much appreciated - Dr. G


  • Very many thanks for your always prompt help!  A good measure above most of your competitors, by the way - JP


  • You are a terrific team, thank you - AM


  • Thank you, Samantha and Jamie. My mind has been put to ease.  And let me offer a broader thanks to tlc generally.  Your firm has been extremely helpful and responsive to a couple of foreigners trying to find a place to live in London.  Thanks for everything - DF  


  • Thank you very much indeed for your superb professionalism in letting the company's flat and particularly the speed with which you succeeded. Very grateful - BP


  • I would like to thank you for a job well done.  You have impressed me with your enthusiasm and efficiency.  Your name will be the first one I  mention when my Singapore friends ask me for a London Letting Agent!  I look forward to working with you in the future - KW


  • You guys are really underestimated in the business. It's weird sometimes when I'm out with other agents people confess to how good you guys are.  They are almost threatened. It's so funny. I think The Prince thinks I'm one of  these agents - WR


  • I just wanted to say thank you to Sam and Jamie.  You were both so lovely and really went out of your way to look after us.  I have felt rather 
    badly treated by some other property agents who made it ever so clear that we are not the client, but the property owner is - EH


  • Thanks Amy for all your help.  We definitely will give your contact information to daughter. Best wishes in this new job u just started. Liked your attitude and service very much - SG.


  • Dear Samantha, Not only you are a gorgeous girl but you are a big star too!  Many thanks for all, I ll recommend your office to all the people i know. Many many thanks x - EK


  • Toby,  Thanks for all your help on finding a flat here in Earl's Court. Amy was extremely helpful throughout the process and we found her advice invaluable.  We just finished our move-in and are getting settled in. Thanks again, and I hope we can catch up sometime soon.  Cheers - SC


  • Dear Amy, I think it's a good time to sincerely thank you very much for your help the last couple of months and excuse me for bothering you this much. I hope you have a nice vacation!! - AS


  • Dear all at tlc, thank you for all your work and for your excellent service. The tenants seem to be very nice - RS


  • Thank you so much for all your help Sam, you have made it an incredibly pleasant experience...I wish you were in charge of my banking too! Kind regards - LW


  •  Dear Toby & Jeanette, just wanted to express a big thank you from me and my mother. You were great every step of the way, from the initial negotiations, to helping manage our questions and helping out with the tricky moving parts like the freehold acquisition, last week helping us arrange the repair of the broken window and lastly being around promptly with keys on the last day when we completed. This is the third time we have bought via TLC, and the third time we’ve had a good experience - SM

  • Toby, I must thank you for all your hard work on this one - without your pro-activity I do not believe we would ever have got to an exchange of contracts given the landlord involved. Kind regards - MV

  • Hi Toby . . . Thanks - you ran a very efficient and open sales process . . . other agents could learn a lot! Reaffirms the heady heights that the London market has reached... Have a great weekend! - DI

  • Hi Sam, I wanted to thank you very much because you have been lovely not pushy unlike the others and I will definitely keep in touch. Take care - MS

  • Hi Jeanette & Toby, now everything is done, I'd like to thank you for your hard work on this sale. Your customer service is outstanding, you had our best interests first at all times, your communication with us was always clear and timely, above all else, you achieved an amazing price for us! I would definitely recommend you to anyone selling (or buying). Head and shoulders above all the other agents we have interacted with. Thanks - SB

  • Hi Toby, I want to thank you for your wonderfully generous hamper which was a lovely gesture- totally unexpected. The flat is great and my children who saw it today  like it hugely too. You were so helpful in all the process of my purchase and I am thrilled it has gone through smoothly. I do hope your play production went well and only sorry I couldn't make it. Do let me know of other events you are involved with later. I will be in touch re a doubles some time! With many thanks - GA

  • Hi Jeanette, Toby: Thanks a lot for your great service, I will definitely recommend you to friends that were to look in this area for the future. Kind regards - NL

  • Dear Toby, there is something very special about you. Toby Brown brings people together in a very healthy and creative way. That production was first class. You are a Rock STAR Toby. Thank you so much for every single minute of effort. Please say a massive love and thanks to all your cast and all your helpers. Lots of love - KC
  • We in Earl’s Court are incredibly fortunate to have such a hardworking, kind, generous and thoroughly decent guy who is prepared to throw his hat in the ring or turn a hand to anything. Thanks Toby for all that you do for us all - JW
  • Dear Toby and Jamie, I just wanted to write to say thank you for letting my flat for me over the last two years.  All the staff have always been extremely professional and efficient, not to mention patient and charming!  Nothing was ever too much trouble for your team. We were very lucky to have found you. You found me a wonderful tenant, and we encountered no problems during those two years. I am only sad that I had to sell the flat this year. I will miss all the cheerful faces in your office! I would definitely highly recommend you to anyone who is thinking of letting a property in Earls Court. I wish all your team all the best for the future - you certainly deserve it! Best regards - AD

  • Toby really went the extra mile at every stage of the process. He was always friendly and available: prompt and straightforward during negotiations with the seller, chasing both sides' solicitors when necessary, etc. I lived a long way from London, and Toby was willing to do lots of things that were well beyond the call of duty. The whole experience was so much better than I've heard is typical - JH

  • Dear Toby, well done you - that really is a staggering result and a magnificent early Christmas present for The National Brain Appeal. Earls Court is incredibly fortunate to have such a generous, kind hearted, professional and decent person always doing what he can for the community. You are a fine example to us all. Thanks and well done again - see you soon. Best wishes - JW

  • A huge thank you to you, Toby,  for your unflagging enthusiasm, your patience and constant assurance that all would be fine and another to Jamie for his constant support. And a big thank you to the lovely tlc girls.  They were great and wonderfully smiley even after a long working day.  As I well know, it is very difficult to keep business going with these voluntary events taking up so much time ! With the best of wishes for Christmas and the New Year to you all at tlc. Love from - PE

    Toby thanks very much for your help and your passion, definitely the best estate agent in the area. Glad it all went through you. Happy new year. Best - SE


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